Contact Us
Need help using BER-CERTIFICATE.com? We’re here to help with questions about requesting BER quotations, using the website, or registering as a BER assessor.
How can we help?
If you have a question about submitting a BER quotation request, comparing quotations, your account, or how the platform works, please get in touch with us.
Customers
If you have submitted a request for BER quotations and need assistance with the website or your request, please include the email address you used when submitting your request so we can assist you more efficiently.
BER Assessors
If you are a BER assessor and have a question about registration, approval, quotations or your assessor account, please include the email address associated with your account when contacting us.
Contact BER-CERTIFICATE.com
For a faster response, we recommend sending us a text message where possible.
When contacting us, please provide enough information for us to understand your query. We will respond as soon as reasonably possible.
Questions about a BER assessment
BER assessors using BER-CERTIFICATE.com operate independently. Questions relating to an assessment appointment, property inspection or BER certificate should normally be discussed directly with the assessor you have selected.